999 d Privacy Policy
This policy describes how 999 d collects your personal information, why it is collected, how much is stored, and what steps are taken to keep it secure.
Introduction and Scope
999 d (https://999-d.cam) operates an online gaming platform for Bangladeshi users. This privacy policy applies to 999 d's website, mobile app, and all related services. When you use 999 d's services, you acknowledge that your information will be processed in the manner described in this policy.
This policy applies only to information collected on 999 d's own platform. 999 d is not responsible for the privacy practices of third-party websites or services.
Our Terms and Conditions and this privacy policy together form the legal basis of your relationship with 999 d. Please read both documents carefully before using the service.
What Information We Collect
999 d collects user information in various ways. The details are set out below by category.
2.1 Information You Provide Directly
Information you provide directly during account registration and identity verification:
- Full name, date of birth, and nationality
- Mobile number and email address
- Username and password (passwords are never stored in plain text)
- National ID or passport number (for identity verification)
- Bank account number or mobile banking number (for deposits and withdrawals)
2.2 Automatically Collected Information
Information collected automatically while you use the service:
- Device information: model, operating system, browser type
- IP address and approximate location
- Session duration and activity patterns on the platform
- Information from cookies and similar tracking technologies
- Log files, such as login times and page visit history
2.3 Transaction Information
Information generated during financial transactions:
- Deposit and withdrawal amounts and timestamps
- Payment method (bKash, Nagad, Rocket, Upay, bank transfer)
- Gaming activity, betting history, and win/loss records
- Bonus usage and wagering progress
Purpose of Data Collection
999 d uses your information only for the specific purposes listed below. Your information is not used for any purpose beyond those stated.
| Purpose | Description |
|---|---|
| Account Management | To handle registration, login, password recovery, and account security. |
| Identity Verification (KYC) | To confirm age (21+) and conduct identity verification to prevent fraud. |
| Financial Transactions | To receive deposits, process withdrawals, and resolve financial disputes. |
| Customer Support | To provide assistance via live chat and email, and to handle complaints. |
| Responsible Gaming | To detect excessive gaming behaviour and help users set limits. |
| Security and Fraud Prevention | To monitor unusual activity and keep accounts secure. |
| Service Improvement | To analyse platform performance and improve the user experience. |
Data Sharing and Third Parties
999 d never sells your personal information or shares it with third parties for marketing purposes. However, information may be shared in the limited circumstances below:
- Payment Processing Providers: Information required to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant provider.
- Game Software Providers: Gameplay-related information may be shared with game studios for technical purposes.
- Identity Verification Services: Specialist providers are used to carry out KYC processes.
- Legal Obligations: Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or other legal requirements.
- Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred; users will be notified in advance in such cases.
Cookies and Tracking Technologies
The 999 d website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the site's functionality.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and core functionality. These cannot be disabled.
- Functionality Cookies: Used to remember your preferences, such as language or theme.
- Analytics Cookies: Monitor how the site is used to help improve the service. These cookies can be disabled.
5.2 Cookie Controls
Most cookies can be disabled through your browser settings. However, disabling essential cookies may prevent you from using some key features of 999 d.
Data Security Measures
999 d applies industry-standard security technology to protect your personal and financial information. SSL (Secure Socket Layer) encryption is used for data transmission, protecting your information from unauthorised access.
The key elements of our security framework are outlined below:
- Encryption of stored data — particularly passwords and financial information
- OTP-based verification to prevent unauthorised access to accounts
- Automated monitoring to detect unusual activity on the system
- Regular security audits of server infrastructure
- Data access restricted to authorised staff only
Data Retention Period
999 d retains your information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
- Active Account Data: Complete information is retained for as long as the account remains active.
- Closed Account Data: Financial and identity-related information is retained for a set period after account closure, as applicable Bangladeshi law requires financial records to be kept.
- Logs and Analytics Data: Generally retained for up to 12 months.
- Customer Support Chat History: Kept for a defined period for dispute resolution purposes.
Your Rights
As a 999 d user, you have the following rights over your personal information:
- Right to Access: You can find out what information we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you can request that your information be deleted, though it may not be possible to delete all information where legal obligations apply.
- Right to Object: In some cases you can object to your information being used for a specific purpose.
- Data Portability: You can receive certain information we hold about you in a standard format.
To exercise these rights, contact the 999 d support team. We will respond to your request as quickly as possible.
Our Responsible Gaming page has detailed information about setting gaming limits and the right to self-exclusion.
Protection of Minors
All 999 d services are for persons aged 21 and over only. We do not knowingly collect information from persons under 21, and we do not permit them to open accounts.
Age is verified at registration. If we become aware that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.
Policy Changes
999 d may update this privacy policy from time to time. Where there are significant changes, a notice will be posted on the site and the new effective date will appear at the top of the policy.
Continued use of the service after any changes indicates that you have accepted the updated policy. We recommend checking this page regularly.
If you have questions about any aspect of this policy, you can find answers to common questions on our FAQ page, or contact the support team directly.
Contact Us
If you have any questions about this privacy policy, requests regarding your information, or any concerns, contact the 999 d support team through the following channels: